Welcome To Dhaka Power Distribution Company Ltd. (DPDC)

Customer Service Management System (CSMS)

Welcome : (),
Total LogIn : times 		Nocs :
Today LogIn : times 		LogIn As :
Last LogIn : 		Counter :
Status :
New Service Entry Customer Feedback
Interruption Entry
Scheduled Maintenance/Load Shedding Entry
Scheduled Maintenance/Load Shedding Register
Scheduled Maintenance/Load Shedding Monitoring Report
Scheduled Maintenance/Load Shedding Approval
Demand/Allocation Forecast
Shutdown & Area Search
Customer Service Dashboard
Call Center Dashboard Call Center Voice
Citizen Charter IP Phone Monitor Resource Person List Control Room Info Call Center Agent Script Tariff Rate (Jan-23) Tariff Rate (Feb-23) Online New Application Document Pre-Paid Manual Pre-Paid/Post-Paid Recharge Channels Pre-Paid Vending Station List
Web Bill new Short Ledger ( Bill ) Short Ledger ( Payment ) Misc. Bill Ledger Employee Information GIS Information
Waiting for Customer Service
Total Service : 53
Token No service / comp. Date NOCS / Feeder Customer Number Cust. Name / Mobile Customer Address Customer Type Service / Complaint Comp? / Pre. Token Media / Action
8518976 22-03-2023 09:46:10 PM Demra
Boxnagar		 30414495 MD SARWAR HOSSAIN
01975674690		 DAG NO-22 BAGH MARA S.GONJ Post-Paid Over Billing No
 কল সেন্টার (Call Center)

View

3214235 22-03-2023 09:35:08 PM Dhanmondi
Boishakhi		 26249614 SIRAJ ALI
01765912468		 H-32/10/KA, SULTANGONJ, RAYER BAZAR Mohammadpur Post-Paid Arrear Related Problem No
 কল সেন্টার (Call Center)

View

829300 22-03-2023 08:09:52 PM Kazla
Gobindopur 11Kv		 12530993 MD.BAZLUR RAHAMAN
01791107335		 4835,GOBINDA PU G-43,GOBINDA PU JATRABARI Pre-paid Others No
 কল সেন্টার (Call Center)

View

7317843 22-03-2023 06:42:30 PM N.Gonj (East)
Mission Para		 39540273 DALIA MATIN
01671415970		 4/1 NO, ,N.S.ROAD Narayangonj Sadar Post-Paid Arrear Related Problem No
 কল সেন্টার (Call Center)

View

8713416 22-03-2023 03:46:53 PM Sytalakhya
 36154515 BILKIS BEGUME
01987366134		 378/49,DHARMOGONJ ,DHARMOGONJ Fatullah Post-Paid Meter Exchange No
 অ্যাপস (Apps)

View

8713415 22-03-2023 03:43:34 PM Sytalakhya
 24693334 MRS.BILKIS AKTER
01987366134		 DHARMA GONJ FATULLAH Post-Paid Meter Exchange No
 অ্যাপস (Apps)

View

8612187 22-03-2023 02:37:05 PM Matuail
Madaninagar 11 kv		 35579281 MD RIEYED UDDIN
01737700993		 RS 3346,MAHMUDPUR , Fatullah Post-Paid RC/DC Bill No
 এনওসিএস (NOCS)

View

3214224 22-03-2023 11:19:28 AM Dhanmondi
 26217245 NAZMI MAHFUZA KHANAM
01720006406		 H-147/3, MODHU BAZAR FL-2/A Mohammadpur Post-Paid Arrear Related Problem No
 ওয়েবসাইট (Website)

View

437474 22-03-2023 10:22:56 AM Ramna
Culvert Road OH		 26567325 MD. ALEF HOSSAIN
01799393444		 112,NAYA PALTAN Post-Paid Name/Address Change No
 এনওসিএস (NOCS)

View

6411615 21-03-2023 08:36:38 PM Narinda
Tipu Sultan O/H		 10102211 MR.HAFIZUR RAHMAN
01670153155		 1 RANKIN STREET WARI Pre-paid Payment Related Problem No
 কল সেন্টার (Call Center)

View

3214214 21-03-2023 08:03:12 PM Dhanmondi
Road 27 (South)		 17228671 NASIM ALI GONG
01718255202		 HOUSE NO-44, ROAD NO-15/A DHANMONDI Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

3214213 21-03-2023 08:02:07 PM Dhanmondi
Road 27 (South)		 17228671 NASIM ALI GONG
01718255202		 HOUSE NO-44, ROAD NO-15/A DHANMONDI Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

3214212 21-03-2023 08:01:02 PM Dhanmondi
Road 27 (South)		 17228671 NASIM ALI GONG
01718255202		 HOUSE NO-44, ROAD NO-15/A DHANMONDI Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

437469 21-03-2023 05:01:42 PM Ramna
 10279014
01713229943		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

437468 21-03-2023 05:01:41 PM Ramna
 10279014
01713229943		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

437467 21-03-2023 05:01:38 PM Ramna
 10279014
01713229943		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

437466 21-03-2023 05:01:37 PM Ramna
 10279014
01713229943		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

437465 21-03-2023 05:01:35 PM Ramna
 10279014
01713229943		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

8713400 21-03-2023 03:24:07 PM Sytalakhya
 36085311 MD RATAN
01999800681		 SA-593/RS-951,DARMOGONJ , Fatullah Post-Paid Name/Address Change No
 ওয়েবসাইট (Website)

View

8713399 21-03-2023 03:15:53 PM Sytalakhya
 36085311 MD RATAN
01999800681		 SA-593/RS-951,DARMOGONJ , Fatullah Post-Paid Name/Address Change No
 ওয়েবসাইট (Website)

View

7418293 20-03-2023 01:37:03 PM Fatullah
11KV Pilkuni		 37786945 KAMAL MILKY
01712419725		 R/S 387 PILKUNI FATULLAH,PILKUNI FATULLAH , Fatullah Post-Paid Incorrect Mobile Number No
 কল সেন্টার (Call Center)

View

7418292 20-03-2023 01:30:57 PM Fatullah
11KV Pilkuni		 37786945 KAMAL MILKY
01712419725		 R/S 387 PILKUNI FATULLAH,PILKUNI FATULLAH , Fatullah Post-Paid No
 কল সেন্টার (Call Center)

View

6411577 20-03-2023 02:31:02 AM Narinda
Bhaza Hari RMU		 10323151 MD.ABDUL MANNAF
01997900190		 25 .PADMANIDHI LANE Pre-paid No Electricity (single) No Electricity (single) Yes
 কন্ট্রোল রুম (Control Room)

View

5719825 19-03-2023 05:20:19 PM Banosree
 35115078 MD.SAIDUR RAHMAN SWAPON
01715499466		 PLOT-11,RD-2/1 BL-C,SOUTH BANA 7 Post-Paid Others No
 অ্যাপস (Apps)

View

1525858 19-03-2023 04:19:37 PM Moghbazar
Bagichartek		 10830690 ABDULLAH SALEHEN
01689143069		 242, WEST RAMPURA Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

1525857 19-03-2023 04:19:36 PM Moghbazar
Bagichartek		 10830690 ABDULLAH SALEHEN
01689143069		 242, WEST RAMPURA Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

1525856 19-03-2023 04:19:28 PM Moghbazar
Bagichartek		 10830690 ABDULLAH SALEHEN
01689143069		 242, WEST RAMPURA Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

1525855 19-03-2023 04:18:27 PM Moghbazar
Bagichartek		 10830690 ABDULLAH SALEHEN
01689143069		 242, WEST RAMPURA Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

1525850 19-03-2023 02:52:25 PM Moghbazar
Mirbagh		 16020074 MD ABDUL BATEN
01711532958		 373/B MODHUBAG Post-Paid Incorrect Mobile Number No
 কল সেন্টার (Call Center)

View

7418268 19-03-2023 02:17:14 PM Fatullah
Pagla Bazar 11KV		 24517262 MD. ZAHURUL ISLAM
01988955222		 D.N. ROAD PAGLA FATULLA N.GONJ Post-Paid Incorrect Mobile Number No
 কল সেন্টার (Call Center)

View

519318 17-03-2023 10:26:45 AM Motijheel
Arambag O/H		 10227870 ELAHI BOX
01712180507		 B/91/F/6,MOTIJHEEL COLONY Post-Paid Incorrect Mobile Number Yes
518115		 কল সেন্টার (Call Center)

View

519317 17-03-2023 10:25:50 AM Motijheel
Arambag O/H		 10227870 ELAHI BOX
01712180507		 B/91/F/6,MOTIJHEEL COLONY Post-Paid Incorrect Mobile Number No
 কল সেন্টার (Call Center)

View

8713372 16-03-2023 03:35:46 PM Sytalakhya
 24699901 MD. SALIM REZA
01747796045		 DHARMA GONJ CHATLAR MATH FATULLAH Post-Paid Meter Exchange No
 অ্যাপস (Apps)

View

426929 15-03-2023 11:13:42 PM Kakrail
 19319555 THE STRUCTURAL ENGINLTD
01723626925		 SEL AFROZA MOTALIB, SWAPNODHARA FLAT NO- C-101, 90 NEW ESKATON DHAKA Post-Paid Bill Correction No
 ওয়েবসাইট (Website)

View

1525815 15-03-2023 01:38:12 PM Moghbazar
Ambagan		 16051515 MRS. ANOWARA ISLAM
01724482282		 268/4, NAYATULA Post-Paid No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

519308 14-03-2023 12:32:44 PM Motijheel
 10563594 RANS REAL ESTATE
01717072478		 20 GOPOBAGH, MOTIJHEEL, DHAKA, FLAT NO-13D Motijheel Post-Paid No Reading Shown In Bill No
 ওয়েবসাইট (Website)

View

2412372 12-03-2023 06:39:58 PM Jigatola
 29136913 TUNAJJINA KAWSER
01711584193		 93/2/A, MONESWAR ROA D, 6TH FLOOR. Post-Paid Meter Exchange No
 ওয়েবসাইট (Website)

View

1525765 09-03-2023 09:42:59 PM Moghbazar
Ullon		 10686833 MRS MOMOTAJ BEGUM
01769696055		 211/2, ULLON RAMPURA DHAKA . Post-Paid Others No
 কল সেন্টার (Call Center)

View

1525751 08-03-2023 07:39:29 PM Moghbazar
01732740840		 No Electricity (single) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

100114 07-03-2023 01:56:38 PM Call Center
 163
01716582510		 No
 কল সেন্টার (Call Center)

View

1525716 05-03-2023 01:17:28 PM Moghbazar
Nayatola		 25265860 MST. MORSHEDA BEGUM
01550155249		 638/GHA, MOGBAZAR,BORO MOGBAZAR Ramna Post-Paid Payment Related Problem No
 কল সেন্টার (Call Center)

View

437378 19-02-2023 12:28:55 PM Ramna
Naya Paltan		 26570005 ZAHIRUL ISLAM
01711209968		 6/3 NAYA PALTAN Post-Paid Meter Testing No
 কল সেন্টার (Call Center)

View

437374 16-02-2023 04:51:11 PM Ramna
Jahurul haque Hall		 17580145 DR SAKUL ISLAM
01727439839		 28-H-IESHA KHAN ROAD . . Post-Paid No
 কল সেন্টার (Call Center)

View

426694 06-02-2023 06:13:13 PM Kakrail
Eskaton		 19203355 MD. HABIB ULLAH
01783369449		 5 NO DILU ROAD . . Post-Paid HT Fuse Burn No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

301352 18-01-2023 01:26:21 PM Managing Director
 01710782
01710782861		 Installment No
 কিওক্স (Kiosk)

View

301351 18-01-2023 01:24:21 PM Managing Director
01710782861		 Meter/Reading Related Problem No
 কিওক্স (Kiosk)

View

437302 18-01-2023 01:20:17 PM Ramna
Syed Nazrul Islam Sarani OH		 26520846 MR. SHER ALI
01616161002		 26 - TOP KHANA ROAD. Post-Paid Meter Testing No
 কল সেন্টার (Call Center)

View

426602 16-01-2023 01:25:50 PM Kakrail
 19299788 KAZI SALIMUZZAMAN
01611487419		 FLAT NO D-3 DBL SHOPTOSHI VIEW 28,29 SIDDESHWARY LANE Post-Paid Disconection No
 ওয়েবসাইট (Website)

View

426215 11-11-2022 09:08:47 AM Kakrail
 16456263 MRS. MAHFUBA KHANUM.
01726421617		 45 NEW EASKATON FLAT- 601 Post-Paid Over Billing No
 ওয়েবসাইট (Website)

View

426072 19-10-2022 12:50:18 PM Kakrail
Park Road		 19261301 MD.NURU MIAH AND KOHNOOR BEGUM
01711592249		 FLAT NO P-7 BAILY RITZ 1 NO NEW BAILY ROAD Post-Paid Incorrect Mobile Number No
 কল সেন্টার (Call Center)

View

426067 19-10-2022 10:58:22 AM Kakrail
 19310341 RUPAYAN SWAPNO NILOY
01813276505		 FLAT NO C-8 56-57,SIDDESHWARI ROAD Post-Paid Others No
 অ্যাপস (Apps)

View

426015 11-10-2022 02:24:31 PM Kakrail
Eskaton		 16372377 EXECUTIVE ENGINEER MODS ZONE-6
01819229420		 DILU ROAD WATER PUMP Post-Paid No Electricity (phase 1/ phase 3) No Electricity (single) No
 কন্ট্রোল রুম (Control Room)

View

425998 10-10-2022 03:33:57 PM Kakrail
Banglamotor		 19267366 MR.MOHAMMAD
01707810041		 156 KAWRAN BAZAR Dummy Suplimentary Bill No
 এনওসিএস (NOCS)

View