Welcome To Dhaka Power Distribution Company Ltd. (DPDC)

Customer Service Management System (CSMS)

Welcome : (),
Total LogIn : times 		Nocs :
Today LogIn : times 		LogIn As :
Last LogIn : 		Counter :
Status :
New Service Entry Customer Feedback
Interruption Entry
Scheduled Maintenance/Load Shedding Entry
Scheduled Maintenance/Load Shedding Register
Scheduled Maintenance/Load Shedding Monitoring Report
Scheduled Maintenance/Load Shedding Approval
Demand/Allocation Forecast
Create Load Shedding Plan
Shutdown & Area Search
Customer Service Dashboard
Call Center Dashboard Call Center Voice
Citizen Charter IP Phone Monitor Hot Line Numbers Resource Person List Control Room Info Call Center Agent Script Tariff Rate (Jan-23) Tariff Rate (Feb-23) Tariff Rate (Mar-23) Online New Application Document Pre-Paid Manual Pre-Paid/Post-Paid Recharge Channels Pre-Paid Vending Station List
Web Bill new Short Ledger ( Bill ) Short Ledger ( Payment ) Misc. Bill Ledger Employee Information GIS Information
Waiting for Customer Service
Total Service : 0
Token No service / comp. Date NOCS / Feeder Customer Number Cust. Name / Mobile Customer Address Customer Type Service / Complaint Comp? / Pre. Token Media / Action