Customer Service Management System (CSMS) :: DPDC
Welcome To Dhaka Power Distribution Company Ltd. (DPDC)
Customer Service Management System (CSMS)
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Approved
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Misc. Bill
24999
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Approval of Misc Bill
Report of Approved Misc. Bill
Reports
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Outgoing Service List
Short Ledger (Bill Ledger)
Short Ledger (Payment Ledger)
Misc. Bill Ledger
Vending Information
Customer Info Search Using Meter No (Post-Paid)
Customer Info Search Using Meter No (Pre-Paid)
Customer Info Search Using Old Customer Number
Customer Wise Uploaded Document
Type Wise Apps Service Report
NOCS Wise Ranking Report (Detail)
NOCS Wise Ranking Report (Summary)
Zone Wise Ranking Report
MD Office Monitoring Report
Customer Feedback Report
Sup/Panel Bill Monitoring Report
Sup/Panel Bill FY Wise Summary Report
Meter Seal Report
Customer Complain List for QCM
Virtual Communication Sechdule
Others
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UVS Token Call
Password Change
Shutdown Entry
Shutdown Approval
Search
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Welcome : (),
Total LogIn : times
Nocs :
Today LogIn : times
LogIn As :
Last LogIn :
Counter :
Status :
New Service Entry
Customer Feedback
Maintenance/Load Shedding
Interruption Entry
Scheduled Maintenance/Load Shedding Entry
Scheduled Maintenance/Load Shedding Register
Scheduled Maintenance/Load Shedding Monitoring Report
Scheduled Maintenance/Load Shedding Approval
Demand/Allocation Forecast
Create Load Shedding Plan
Shutdown & Area Search
Dashboard
Customer Service Dashboard
Call Center Dashboard
Call Center Voice
Help
Citizen Charter
IP Phone Monitor
Hot Line Numbers
Resource Person List
Control Room Info
Call Center Agent Script
Tariff Rate (Jan-23)
Tariff Rate (Feb-23)
Tariff Rate (Mar-23)
Online New Application Document
Pre-Paid Manual
Pre-Paid/Post-Paid Recharge Channels
Pre-Paid Vending Station List
Web Bill
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Short Ledger ( Bill )
Short Ledger ( Payment )
Misc. Bill Ledger
Employee Information
GIS Information
Waiting for Customer Service
--- All NOCS ---
Adabor
Azimpur
Banglabazar
Bangshal
Banosree
Bashabo
CE,Central
CE,Nouth
CE,South
Call Center
Chief Engineer, Development
Chief Engineer, Grid
Company Secretariat
DGM (F) Int. Audit, Cont. & Comp.
DGM (F), Govt. & Rev. Audit
DGM (F), Regulatory Affairs
DGM (HR), Employee Management (Admin.)
DGM (ICT), Development
DGM (ICT), Revenue
DGM (ICT), Revenue
Demra
Dhanmondi
ED (Admin & HR)
ED , Finance
ED , Operations
ED, Engineering
ED, ICT & Procurement
Executive Engineer, Design, Policy, Std. & Documents
Executive Engineer, Distribution Planning, Central
Executive Engineer, Distribution Planning, North
Executive Engineer, Distribution Planning, South
Executive Engineer, Grid (North) -1
Executive Engineer, Grid (North) -2
Executive Engineer, Grid (South) -1
Executive Engineer, Grid (South) -2
Fatullah
Jigatola
Jurain
Kakrail
Kamrangirchar
Kazla
Khilgaon
Lalbag
MCC
Managing Director
Maniknagar
Matuail
Moghbazar
Motijheel
Mugdapara
N.Gonj (East)
N.Gonj (West)
Narinda
Paribag
Postogola
Project Director, Power Distribution System Development Project Under DPDC
Rajarbag
Ramna
SE, Metering
SE,Azimpur
SE,Banglabazar
SE,Bashaboo
SE,Demra
SE,Dhanmondi
SE,Fatulla
SE,Kazla
SE,Lalbag
SE,Mogbazar
SE,Motijheel
SE,Narayangonj
SE,Narinda
SE,Postogola
SE,Ramna
SE,Satmosjid
SE,Shamoli
SE,Shyampur
SE,Tejgaon
Satmasjid
Shere b.nagar
Shyamoli
Shyampur
Siddirgonj
Store Management, Revenue
Superintending Engineer, Design
Superintending Engineer, Distribution Planning
Superintending Engineer, S.C & SCADA
Superintending Engineer, System Protection
Superintending Engineer, Tariff & Energy Audit
Swamibag
System Planing
Sytalakhya
Tejgaon
XEN, Metering (Central)
XEN, Metering (North)
XEN, Metering (South)
Service Media
এনওসিএস (NOCS)
কন্ট্রোল রুম (Control Room)
কল সেন্টার (Call Center)
ওয়েবসাইট (Website)
ইমেইল (Email)
অ্যাপস (Apps)
সামাজিক মাধ্যম (Social Media)
মন্ত্রণালয় (Ministry)
এএমআই (AMI)
Search
Token No
service / comp. Date
NOCS / Feeder
Customer Number
Cust. Name / Mobile
Customer Address
Customer Type
Service / Complaint
Comp? / Pre. Token
Media / Action
Total Service : 0